Frequently Asked Questions
(FAQ's): From time to time questions arise that are common to parties interested
in having a web site built for them. This section is dedicated to answering many of
the more common questions and may be updated with additional questions from time to
should I/we have a website?
This is the basic
question people or organizations must ask themselves. Here is a list of possible
- You have a product
or service(s) you would like to sell to a potential untapped customer base.
- It's easier to get more extensive information out to potential
- You would like
to provide your customers with detailed information on the use of your products
- You would like to efficiently
answer questions about yourself or your business.Clients expect companies to have
an internet web presence these days
- You want to provide
an easy way for your customers to find out about their orders and to order on line
- You want to make
it easier for customers to locate information about your business.
- Sooner or later,
most businesses will want to be online. Is it your time?
do I/we get started?
easiest way is to give us a call at 435-752-5504,
or email us at firstname.lastname@example.org
and get the ball rolling. At Professional Digital
Services, Inc. (PDS, Inc.) we know the questions to ask so
that you get off to a good start.
What do we
need to be an effective web site - one that sells?
is a tough question. It is important to realize that
a website should be only one part of your sales strategy.
In addition, other factors play a role in how well your
web site sells. For example, customer service, fulfillment,
follow-up, product/service quality, online and offline marketing,
and other factors all play a vital role in the effectiveness
of your business, and more specifically, the effectiveness
of your web site. The internet web site is only one
of the factors. That
said, here are some important aspects of effective web sites
that we will help you include in your web site:
- Overall professional
- Effective sales
and web site copy
- Site navigation
- Online catalog
- Shopping cart
- Secure financial transactions
- Online payment system
- Merchant account
Once we decide
to have Professional Digital Services, Inc. develop our web site, what role will we
Professional Digital Services, Inc. we pride ourselves in
making sure that you are informed at every point in development
of what we're doing. We will set up points in the process
where we will seek your approval. For example, we will
develop a number of web site graphical treatments for you
to review. You make the decision on which one you want.
If you don't like any of them, we go back to the drawing board.
That will be our process all along. Additionally,
we will expect you to provide your ideas of what you want
in the web site, including copy and graphics. We ask
for your input as to the purpose and direction of the web
Will we get to
review the web site before it is put on the internet?
Absolutely! We want your
complete satisfaction before we put anything up for the public to see.
Will we have to
host our web site on your hosting service?
No, your web site can
hosted anywhere you want. We do have a hosting service that we work with that
you can consider. This service is excellent and costs less than most other hosting
services. We will help you find a hosting service if you would like.
Do we have to provide
all the information that Professional Digital Services, Inc. puts up on the web site?
We will consult with you
on your web site content as to how the content will be developed. Of course,
we don't know your business. So you'll have to provide the bulk of the information.
However, we can locate or develop the graphics that you will need. If you have
a company logo, we will need that, or we can have our graphics artist design one for
you. Any sales literature you have may be needed. We have professional
copywriters on our team who can write copy that will make your web site all the more
effective. Also, we will provide suggestions on content that you might want
to consider placing on your site.
What if I don't
want a business web site, can you help me develop my site?
We have developed a number of web sites that are personal
or organizational that don't involve internet commerce. As
you can imagine, the possibilities are unlimited. We welcome
the opportunity to consult with you on the possibilities of
developing a site around your personal and organizational
you register a domain
name for me?
We can register a domain name for you at a very Reasonable
Rate. We can help you develop a domain
name out of the choices available. Once your website
is developed, we will make arrangements to direct your domain
name to your hosting service.
Do you submit our
web site to search engines?
As part of our web site
development service, we submit your web site to the most popular search engines. This
is a one-time service we provide free with your development contract. If you
want a more concerted effort to receive high placement on the more popular search
engines, we will let you know what is possible and negotiate with you if you want
us to do more. During the development process, PDS, Inc. will make sure that
your site is developed in a way that will help assure higher placement on the search
engines. We will offer further suggestions on how to get high rankings on the
Once you have developed
our website, will you stick with us to keep our web site up-to-date?
That's one of the things
we take great pride in. We want your web site to do the job. We won't
abandon you. We can negotiate how we will continue working with you to keep
your web site dynamic and up-to-date.
Do you guarantee
certainly! If something doesn't work right or we don't
meet the agreed contents of the site, we will make sure that
it's made right, at no extra cost. Once the site has
been built and the content is on pages, if you change your
mind about something on the site, we are more than happy to
accomodate, but there will be an extra nominal charge.
Why should we use
Professional Digital Services, Inc. to develop our website?
We're glad you asked
that question. We know there are many other fine web site development companies
and individuals who can meet your needs. However, we pride ourselves in two aspects:
- First, we have resources that can handle any type of web
site development technicalities. And we know that they are some of the best available.
- Secondly, we have a reputation for close consultation
with our clients. We attempt to understand your business and needs. We consult continuously
through the process to make sure we meet your needs. We are not a large company
that treats you like "just another client."
are pleased to direct you to some of our satisfied customers. We've developed web sites for one-person businesses,
small businesses, and operations such as a large shopping
mall. To see examples, click on our Client